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Icons on desktop won t open2/25/2023 If you’re not using the same Microsoft Account associated with your OneDrive account, you may want to create a new account using the correct credentials related to the cloud storage service.Follow the on-screen instructions to switch to your Microsoft Account.If the account is not connected, click the Sign in with a Microsoft account instead option.Select Settings > Accounts > Your email and accounts.Use the Windows key + I keyboard shortcut to open the Settings app.When OneDrive isn’t syncing, you want to make sure your account is connected to Windows 10, and you also want to ensure you’re using the correct Microsoft Account.(This will open the OneDrive folder indicating that the app is running.)Ĭheck if your OneDrive account is connected to Windows 10
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